Refund Policy
Refund Policy
We want you to love your LUNOVA products! If you're not completely satisfied, we offer a 30-day return policy under the following conditions:
Eligibility for Refunds
- Items must be unworn, unwashed, and in original packaging.
- Returns must be requested within 30 days of delivery.
- Proof of purchase is required.
Non-Refundable Items
- Final sale items
- Gift cards
How to Request a Refund
Email support@lunova.com with your order number and reason for return. Customers are responsible for return shipping costs unless the item is defective or incorrect.